Top Issues

Known Issues

• PvP Rules of Engagement Update - Current Known Issues
• HTML5 Beta - Current Known Issues
• HTML5 Beta - Overview and FAQ
• 6/3/21 Game Issues, Pillage & Forsaken
• My fleet is stuck in battle on the World Map
• I did not receive Alliance Points for a base hit

BP 101

• Can I play Battle Pirates on my phone/mobile device?
• Do specials and ship bonuses apply to drones?
• How do Accuracy and Evade interact with one another?
• How do Component Retrofit bonuses work?
• How do I get an officer?
• How do I use my Razortails?

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Forums & KIXEYE.com

• 1/5/22 DOWNTIME RESCHEDULED FOR 12 PM PDT
• Additional Maintenance, Tuesday 10/26/21 from 2-3 AM PDT
• 6/3/21 Game Issues, Pillage & Forsaken
• Forums
• Discord
• How can I get my Facebook friends on KIXEYE.COM?

Support

• Helpful Guidelines for Contacting Customer Support
• COVID-19: Impact & Helping You Play
• You are now speaking with a KIXEYE Player Expert!
• How do I contact Support?
• Google+ is ending. Will this affect my log in?
• How do I see tickets I've submitted?

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Purchasing

• How To Buy Gold in Battle Pirates
• Why do I see different offers than my friend?
• Payment problems on Kixeye.com
• I bought gold on Facebook and did not receive it

Performance

• Advanced Steps for Reducing Connectivity and Performance Issues in Battle Pirates
• How to Reduce Connectivity and Performance Issues in Battle Pirates
• Battle Pirates System and Connection Requirements
• Why didn't my fleet repair while I was offline?
• Hull Upgrades and Build Tokens
• General Performance Issues Troubleshooting

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