Help Center

Account

• How to Log into KIXEYE.COM with Your Facebook Account
• KIXEYE.com Password Reset Steps
• Trouble raising support tickets
• My account was banned!
• How to change my name?
• Account security tips: Keeping your base safe!

Purchases

• Can I use Vanilla Gift Card to buy Gold?
• How to change or remove payment methods
• How To Buy Gold in Battle Pirates
• Why do I see different offers than my friend?
• Payment problems on Kixeye.com
• I bought gold on Facebook and did not receive it

Gameplay

• Command the Future of Support: KIXEYE's New Help Center Launches SOON!
• New Player Report and Ban Appeal Processes

Safe & Fair Play

Troubleshooting